Jewellery Sensitivity

Some customers may have sensitivities or allergies to certain jewellery materials. Individual reactions can vary from person to person, and we recommend that customers with known allergies or sensitivities take this into consideration before purchasing.

While we take care in selecting and providing our jewellery, we cannot guarantee that every piece will be suitable for every individual. Please note that an allergic or skin reaction can occur even if you have never experienced a reaction to jewellery in the past.

If you have a known allergy or sensitivity, particularly to certain metals, we recommend reviewing the available product information carefully before purchasing. If you are unsure whether a piece is suitable for you, please contact us before purchasing and we will provide any available information we have about the product and its materials.

If you experience any irritation, redness, itching, swelling or discomfort while wearing our jewellery, please remove the item immediately and seek appropriate medical advice if necessary.

Tips to Minimise Irritation

To help keep your jewellery and skin comfortable, we recommend:

  • Avoid wearing jewellery on broken, irritated or damaged skin.

  • Remove jewellery before swimming, bathing or exercising.

  • Keep your jewellery clean and dry.

  • Apply perfumes, lotions and other skincare products before putting on your jewellery and allow them to dry.

  • Store your jewellery in a clean, dry place when not being worn.

Please remember that these recommendations cannot prevent an allergic reaction or guarantee that a piece will be suitable for everyone.

If you have experienced allergic reactions to jewellery in the past or have a known metal allergy, we recommend taking appropriate professional medical advice before wearing new jewellery.